Delivery

CHRISTMAS AND NEW YEAR SERVICE DATES

Dec 20th
full service
Dec 21st full service
Dec 22nd
full service
Dec 23rd
last day of full service
Dec 24th
closed
Dec 25th
closed
Dec 26th
closed
Dec 27th
closed
Dec 28th
closed
Dec 29th
customer service open
Dec 30th
customer service open
Dec 31st
closed
Jan 1st
closed
Jan 2nd
closed
Jan 3rd
closed
Jan 4th
full service resumes


UK DELIVERY £5.99 - DPD

UK standard delivery within England, Wales or Scotland. Orders completed after 1pm may be processed the next day. Delivery days are Monday to Friday. Estimated delivery is 5-7 working days due to Black Friday and the Christmas rush. 

Please Note: Northern Ireland and remote UK territories are an estimated 7-10 working day delivery

FREE UK DELIVERY WITH ORDERS OVER £65 - DPD

Free UK standard delivery within England, Wales or Scotland for orders over £65.00. Orders completed after 1pm may be processed the next day. Delivery days are Monday to Friday. Estimated delivery is 5-7 working days due to Black Friday  and the Christmas rush. 

Please Note: Northern Ireland and remote UK territories are an estimated 7-10 working day delivery

EUROPE (EU) £9.99 - DPD

For countries inside the European Union. Estimated 10 day Delivery service.

REST OF WORLD £19.99 - DPD

For all countries outside the European Union. Estimated 10-14 day Delivery service.

Custom Taxes and Duties 
 
Depending on the value of your order, your package may be charged customs or import taxes.
 
However, if your parcel does incur customs taxes or duty it's entirely up to you to cover these costs. Unfortunately, as these charges differ depending on the country, we are unable to advise you on what these might be. We recommend contacting your local customs office prior to ordering so you're not surprised by any unexpected delivery charges.
 
By law, all items must be declared at their full price and we cannot alter the amount to decrease any custom fees.
 
In the event that you wish to refuse your delivery, you may still be held responsible for the original customs fees or import duties, and the cost of returning the package to ODolls Collection. We regret that we can only refund you the value of your order minus any fees we are charged upon return for your item.